Return Policy

LaDells aims to please our customers. If for any reason you're not happy with your selection you may return within 30 days. For Health and Safety reasons we do not exchange charms

Items must be unworn and in original packaging ( boxes, tags attached,etc.) with proof of purchase. Returns without receipt may be exchanged and/or a store credit issued. Items marked 'FINAL SALE' are not eligible for return or exchange. 

RETURNING ITEMS:

Contact Customer Care for return label:

1. Email: ladellsshoes@yahoo.com

2. Telephone: 888-457-8043

3. Chat Online Button shown on web pages

Please ship items back in original 

packaging to :

301 Georgia Street #100

Valljo,Ca 94590

once received/accepted return funds will be processed within 5 days

PLEASE NOTE LADELLS SHOES WILL NOT BE RESPONSIBLE FOR MISSING ITEMS NOT RECEIVED DUE TO CUSTOMER PROVIDING WRONG ADDRESS. ALL OTHER MISSING ITEMS WILL BE REFUNDED OR RESHIPPED. 

Thank You,